Lucky Spins Review
The smallest deposit amount is $20. You must wager the bonus 35 times. Free spins are distributed in groups. You have one week to activate your bonus. This bonus is only applicable on your first deposit. Terms and conditions apply.
19+ Play responsibly GambleAware.org T&C's apply- Interac accepted
- 5000+ games
- Leading game providers
- 24/7 customer support
- Limited payment methods
Lucky Spins Canada
Welcome to our expansive Lucky Spins review, an exciting online gaming hub designed for Canadian gamers. Established in 2022, this casino is relatively new to the online gaming industry. It caters specifically to Canadian players residing outside Ontario.
In this in-depth Lucky Spins review, we'll delve into various features of the casino, including an extensive range of slots, table games, and live dealer options. Additionally, we will examine the user experience, focusing on the site’s navigability and overall design.
Moreover, we will explore the bonuses and promotional offers, analyze the payment methods for both deposits and withdrawals, and share our findings on the customer support available. Our mission is to help you understand what awaits you at Lucky Spins Casino.
Is Lucky Spins legit?
Indeed, Lucky Spins Casino is a legitimate online gaming site. It operates under the regulations of the Kahnawake Gaming Commission and welcomes players from regions outside Ontario. The parent company, White Star B.V., is also licensed in Ontario; however, this license is utilized by one of its other brands.
Compared to other online casinos Canada Lucky Spins provides an attractive welcome package for newcomers with reasonable conditions. We’ll discuss this next.
Lucky Spins casino bonus: $500 + 500 free spins
New customers at Lucky Spins Canada can enjoy the following benefits: casino bonus when making a first deposit:
- 100% up to $1000
- 250 Free Spins on Gates of Olympus
To qualify for the welcome bonus, you must activate it within your account prior to making your initial deposit. The minimum deposit required for this bonus is $20.
Each free spin has a value of $0.10. Thus, your total of 250 free spins equates to $25 in value. If you were to make the maximum deposit of $1000, your total balance to play would amount to $2025.
Bonus terms & wagering
The wagering requirement for the welcome bonus is x35. This indicates that you must bet the bonus amount 35 times before any withdrawal can occur. Additionally, all winnings from the free spins will also be considered bonus money and are subject to the same 35 times wagering rule.
Other terms:
- Maximum bet of $5
- Most slot games contribute 100% toward fulfilling the wagering requirements (certain exceptions apply, which can be found in the general bonus terms).
- Hedge betting is not allowed
You can activate your welcome bonus within a week of setting up a new account.
If you don’t activate it in time, the bonus will be lost. Alternatively, you can opt to deposit without activating the bonus if you prefer to start with your own funds.
Free spins
The free spins Free spins are distributed in groups, exclusively for the Book of Dead slot from Play’n Go.
You will receive 100 free spins within the first 24 hours after your initial deposit, with subsequent batches of 100 spins issued every 24 hours until you receive the total amount.
Each group of spins must be utilized within 24 hours or they will be forfeited.
Any winnings generated from free spins will also be classified as bonus money, thereby making them subject to wagering requirements and other bonus stipulations.
Promotions
If you continue to play at Lucky Spins, you will discover even more exciting promotions. These offers are frequently updated and may include:
- Deposit bonuses
- Free spins
- Slot tournaments
- Random cash drops
To see the current promotions available, simply look for the Promotions section on the Lucky Spins website.
Payment methods at Lucky Spins
Deposits:
- Methods: Interac Payment Methods: Interac, Visa, Skrill, Neteller, Bitcoin
- Processing Time: Instant
- Fees: None
- Limits:
- Minimum: $20
- Maximum: $5,000 (varies by method)
Withdrawals:
- Lucky Spins offers an extensive library of over 5000 games for players in Canada. A significant portion of these are online slots developed by top providers like:
- Processing Time:
- E-wallets: Within 24 hours
- Visa/Interac: 1-3 business days
- Bitcoin: Up to 24 hours
- Fees: None
- Limits:
- Minimum: $20
- Maximum: $5,000 per transaction
Game selection at Lucky Spins
In addition to slots, they provide a variety of table games, crash games, bingo, and more.
- NetEnt
- Hacksaw Gaming
- Push Gaming
- Pragmatic Play
- Play 'n Go
- & more
Lucky Spins includes multiple filters in its game lobby to simplify your search for games. You can also directly search for a specific title or games by particular providers.
The live casino section at Lucky Spins Canada features more than 100 live dealer games to choose from, encompassing various types of:
Live casino
Should you encounter any issues while gaming, Lucky Spins has a range of customer support options. You can find solutions to common questions in their FAQ area or connect with an agent through:
- Blackjack
- Roulette
- Game Shows
- Baccarat
- Poker
- Dice Games
- Lottery
The website of Lucky Spins boasts a sleek, contemporary aesthetic, with a dark theme complemented by bright colors, making for an inviting and user-friendly experience. The homepage highlights current promotions and popular games, with an organized menu for easy navigation through game categories, offers, and support.
Lucky Spins customer service
Speed: The platform loads swiftly, ensuring minimal wait times.
- Live chat – available 24/7
Lucky Casino Website Interface
Devices: The layout is adaptable and performs exceptionally well on both desktop and mobile, providing a seamless experience no matter the device.
Performance:
- The combination of visual appeal and functional design guarantees an enjoyable gaming environment for all players.
- Overall, Lucky Spins stands out as a favorable online casino for Canadian players. They offer a generous welcome bonus for newcomers and a variety of ongoing promotions for returning customers.
The extensive catalog of games includes a wide assortment of slots and gaming options from renowned software providers. While the number of payment options might be limited, they do provide Interac, allowing for direct deposits from Canadian bank accounts.
Lucky Spins review summary
If you choose to play here, be sure to submit your own Lucky Spins Casino review to share your thoughts.
Be cautious with Lucky Spins when you make a deposit; they might request all identification related to your bank cards and credit cards before withdrawing your funds.
Thank you for sharing your Lucky Spins review.
We regret to hear about your unfortunate experience with the casino. Unfortunately, we do not have the ability to access your personal account.
Hello Jack,
We hope that your issue gets resolved promptly.
Currently awaiting a withdrawal from Lucky Spins, I've had a very poor experience with Leo Vegas. I lost over $900 of my own money trying to withdraw $2400 that I won, yet they reduced it to $900 and demanded extensive proof, including an unusual request from my bank, which even suggested it felt like a scam. I didn’t get my $900 or my winnings back, so let's hope Lucky Spins treats me better. I’ll provide updates on this review once I receive a deposit from them.
Thank you for submitting your review of Lucky Spins Casino.
Best Regards,
Casino Professor Team
We’re sorry to hear about the hassle you faced during the withdrawal process. Unfortunately, we can't access your account details to check on this for you. We hope they rectify the situation swiftly.
Hello Marlee,
I have been trying to withdraw my funds from the wallet, but it constantly says verification failed.
Thank you for reaching out regarding your experience.
All the best,
Casino Professor Team
Im having the same problem
We apologize for the difficulties you encountered on this site. Unfortunately, our access to your account is limited.
Hi Elgin,
We recommend you get in touch with customer support for assistance. They should be able to help you resolve this.
I'm quite disappointed with this site. I won $2500.00, but they accused me of fraud, only to later claim it was a mistake on their part. They refunded me $400.00 of my deposit but did not release my winnings and ended up closing my account. Despite several emails, they are not clarifying why my winnings are being withheld or why my account remains closed. I'm considering taking legal action.
Thank you for sharing your story about this casino.
Best regards,
Casino Professor Team
We’re truly sorry to learn about your situation. Unfortunately, without access to player accounts, there's little we can do.
Hi Faye,
We suggest you continue to reach out to customer support. Hopefully, they’ll assist you in resolving this.
I've contacted them at least ten times over the past five days. They keep claiming that the fraud accusation email was sent by mistake. However, they still closed my account and refuse to restore it. I've been very courteous with them, thinking that once they confirmed I only use my credit card with them, they'd reopen it and process my winnings. Yet, every response I receive keeps referencing their fraud policy and ends with a generic message wishing me a great day!
I emailed them again, requesting the online license number. I plan to lodge a formal complaint.
Best regards,
Casino Professor Team
If they don’t provide it, I believe it needs to be displayed somewhere on their website.
I have deposited over $3000 in total, and at one point I won approximately $3300. However, they referenced over-betting rules, claiming my bets exceeded the limit. I've only placed bets of $4 to $8. When I attempted to withdraw my $3300 winnings, they denied the request.
After reading several reviews here, it appears that they might not be honoring players' winnings.
Thank you for informing us about your experience with Lucky Spins Casino.
We apologize for the withdrawal issue you faced. Unfortunately, we lack access to player accounts. Therefore, we recommend that you reach out to customer support so they can assist you.
Hello Min,
Lucky Spins is a solid casino for gameplay. They offer many legitimate games, and I had a lot of fun. However, the withdrawal process is a bit slow and could be improved! I've inquired about the delay and I'm still waiting for a response.
Thanks for sharing your thoughts on Lucky Spins. We're glad to know you enjoyed your gaming experience there.
Best Regards,
Casino Professor Team
Concerning withdrawals, our access to player accounts is limited. Thus, you will need to await a response from them, and we hope they help you resolve the matter.
Hello Alexander,
The casino isn’t bad. They provide a lot of games, which is nice! Though, winning with the bonus and free spins proved quite challenging — I didn’t manage to win anything…
Thank you for sharing your experience with us at Lucky Spins.
Regards,
Casino Professor
We’re glad to hear you enjoyed the game selection. However, as with all games of chance, winning with bonuses and free spins can be difficult.
Hello Cody,
Your email address will not be published.
Please save my name, email, and website in this browser for my next comment.
Best regards,
Casino Professor